Shipping policy

We currently ship within Canada only.

Processing Time Orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Shipping rates are calculated at checkout based on the weight of your order and your delivery location. Standard shipping typically takes 5–10 business days depending on your province.

Free Shipping We offer free shipping on orders over $99 CAD.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Delays NeigeHaven Linens is not responsible for shipping delays caused by carriers or circumstances outside our control. If you have concerns about your shipment, please contact us at sales@neigehaven.ca.